Order Cancellations
- Before Shipment: Cancel anytime without charges. Contact support at redtechbox@gmail.com
- After Shipment: Cancellation not possible.
Return & Refund Eligibility
- Damaged/Defective Items: Notify us within 4 days with images and a description.
- Incorrect Items: Contact us within 4 days for a replacement or refund.
Refund Process
- Approval & Processing: Refunds are processed within 7-10 business days to the original payment method.
- Non-Refundable Fees: Shipping fees unless the return is due to our error.
- Condition: Items must be returned in their original packaging only.
How to Return a Product (In case of defected product only)
- Contact Us: Email redtechbox@gmail.com with order details.
- Receive Instructions: Our team will provide return instructions.
Pack & Ship: Securely package and ship the product as per our instructions.